You can ask VI Homes to delete your account and the personal information we hold about you at any time, including information we received when you signed in with Facebook or Google. This page explains how.
1. Ask us to delete your data
- Email [email protected] from the address on your VI Homes account with the subject “Data deletion request”. If you signed in with Facebook or Google, tell us which account you used.
- We may contact you to verify your identity before acting on the request.
- We will delete or anonymise your account, profile, listings, saved listings, viewing requests, and linked sign-in accounts, and email you to confirm within 30 days.
2. Remove our app from Facebook
To stop Facebook sharing information with VI Homes, remove our app from your Facebook account:
- Open Facebook and go to Settings & privacy → Settings.
- Select Apps and websites.
- Find VI Homes, select it, and choose Remove.
Removing the app stops future sharing but does not delete information we already hold; send us a request as described above for that.
3. What we receive from Facebook
When you sign in with Facebook, we receive only your name, email address, and profile picture. We use them to create and sign in to your account, as described in our Privacy Policy.
4. What we may keep
We may keep some records where we need them to meet legal, tax, or accounting obligations, resolve disputes, prevent fraud, or enforce our agreements, such as payment history. Copies may remain in backups for a limited time before they are overwritten.
5. Contact us
Questions about deleting your data? Email [email protected] or reach us through our contact page.